SKECHERS Online accept below payment method:

Domestic ATM card.

• Detailed list of banks to be constantly updated by Payment Service Provider at check out page.

International credit/ debit card:

• VISA
• Mastercard
• JCB

Information about the recipient of this payment:
SKECHERS VIETNAM TRADING COMPANY LIMITED
Business Registration Certificate: 0316047188, amended for the first time on December 12, 2019.
Issuing Authority: Business Registration Department - Ho Chi Minh City Department of Planning and Investment.
Registered Address: 17th Floor, Saigon Trade Center, 37 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

Invoice:

Upon customer inquiry, SKECHERS Online provides electronic invoices according to our available templates for transactions at skechersvn.vn. Customers who need an invoice, please note the invoicing information in the "NOTE" section at the checkout step, or contact our customer service via email cs@skechersvn.vn. Skechers will not process invoice requests if customers do not provide invoicing information at the order placement step.

Customers who need an invoice for products purchased directly at our stores. Please provide full invoicing information to the sales consultant at the store before making a payment. Skechers will not process invoice requests if customers do not provide invoicing information at the time of purchase.

Dispute settlement timeline:

For complaints/feedback about orders (wrong product, defective product, order not received...), we will accept and resolve them within 30 days from the date we send you the order confirmation email. After 30 days from the date we send you the order confirmation email, if there are no requests or feedback from the customer regarding the order, we will close the transaction and refuse to handle any complaints.